| Seller name | Aivivid Co., Ltd. |
| Representative name | Hirooki Abe |
| Location | Honcho 1-8-14 2nd floor，Koganei-shi Tokyo， Japan Zip：184-0004 |
| Phone number | +81(0)42-316-7772 |
| Telephone reception hours | Japan time 9:00〜17:00 |
| Mail address | info@aivivid.co.jp |
| Homepage URL | https://aivivid.co.jp/web/en |
| Selling price | Please refer to the product introduction page. |
| Required fee other than product price | 消費税、送料（全国一律550円。商品10,000円以上の購入で送料無料。） |
| Delivery time | We will contact you when placing an order. |
| Payment Method | 銀行振込、クレジットカード、代金引換 |
| Returns, exchanges, cancellations, etc. | We cannot accept returns / returns after the product has been shipped. We will exchange it for a non-defective product only if the product is defective. |
| Return date | For new products, it will be within 7 days from the date of arrival. |
| Return shipping | In the case of initial defective product (declaration within one month from the arrival of the product) Otherwise it is the customer’s responsibility |
